Travel Law, Cases and Materi als, by Robert M. Jarvis, John R. Goodwin, William D. Henslee (Durham, N.C.: Carolina Academic Press, 19981, ISBN 0-89089-802-2,1998, vii [...]

The internet has been heralded as the communications and marketing tool of the future for the hospitality industry. Both corporate executives and information technolog[...]

E-commerce is an approach to achieving business goals through information technology and is quickly changing the way hospitality business is planned, monitored, and co[...]

Hotel Managerment has usually been viewed as a single labor market which allows considerable movement between properties of different sizes and service levels. The aut[...]

Suggestions for future planning are offered to Hong Kong tourism practitioners and policy makers on the basis of estimated tourism demand, 1998 to 2007. The authors gi[...]

Perceptions of managers and employees on topics related to quality and quality service in a hotel were studied to define the term “quality” and the activity of "qualit[...]

Do restaurant managers commonly use performance appraisals and, if so, how frequently anf for what purposes? The authors address these questions and review the restaur[...]

There is a plethora of options about what constitutes “accessibility.” Countries like England and Canada are making significant progress in improving accommodations. T[...]