While simple guest surveys can be poorly constructed with little negative consequences, often surveys are used in making important policy decisions. Researchers and po[...]

It may soon be the norm for many airline passengers arriving at the check-in desk of any international airline with both stow- away and carry-on luggage to be asked to[...]

In the early 1990s, the U.S. lodging industry witnessed a severe shortage of debt capital as traditional lenders exited the market. During this period hotel lending wa[...]

During the last decade, the meetings and expositions industry has flourished, even as it has struggled to cope with difficult challenges. This is a taste of things to [...]

The study looked at the processes in the development of an alcohol responsibility program for post-secondary students in the service management major at the University[...]

Researchers and practitioners contend that hospitality management curricula tend to focus on teaching students technical skills they need to function effectively in th[...]

This study analyzes the rising importance of the development and enhancement of a health and wellness focus within resort hotels. Market trends, consumer demands, revi[...]

Studying the job satisfaction of financial management personnel in the club industry may offer additional information to management of clubs to better work with and re[...]

MIAMI, Fla. - Florida International University has signed an agreement with the Tianjin University of Commerce to run a hospitality management school in China that wou[...]