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The emergence of Web communications has given rise to complaint sites which serve as central forums for both consumers and employees to share their bad experiences. Th[...]

2008 | Text |
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This study examined criteria used in selecting faculty at I-CHRIE hospitality-management education programs in the United States. Results provide a baseline for consid[...]

2008 | Text |
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The purpose of this paper is to present an alternate framework for evaluating strategic decisions of hospitality businesses in developing nations, particularly small- [...]

2008 | Text |
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This research investigated the career-plateau patterns of general managers (GMs) in mid-scale hotels. In regard to plateau categories, by far the largest number of GMs[...]

2008 | Text |
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If clubs are to remain viable in the future, it is important for them to employ proper capital-budgeting techniques. This study reports on clubs’ current capital-budge[...]

2008 | Text |
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"Market orientation" is a term popularized by marketing practitioners to indicate the extent to which a firm is market driven. This presumed linkage between market ori[...]

2008 | Text |