Travel websites that enable hotel room reservations have created unprecedented business opportunities. However, they have also overloaded hotel customers with informat[...]

This article is based on research of the United States club industry conducted over the four-year period of 2003-2006. Twenty ratios were reported, covering the five [...]

Companies want recruits who “think like an owner”; that is, managers who demonstrate entrepreneurial aptitude and skills, think on their feet, and possess good problem[...]

This research aimed to understand hotel managers’ attitudes toward the provision of healthy meals. The study deployed a mailing survey to assess the managers’ percepti[...]

Wine reviews, such as those from Wine Spectator and other consumer publications, help drive wine sales. The researchers in this study utilized standardized wholesale [...]

This study investigated whether hotel managers systematically collected and analyzed data via employee exit interviews to determine why employees left jobs at their p[...]