The resounding message extracted from the service literature is that employees serve pivotal functions in the overall guest experience. This is of course due to the si[...]

Many private country clubs across the United States have experienced a declining or flat membership and smaller waitlists of members wanting to join. The objective of [...]

Best management practices in green lodging are sustainable or “green” business strategies designed to enhance the lodging product from the perspective of owners, opera[...]

Manystudies have been conducted about hotel attributesrelated tothehotel choice decision as a part ofacustomer’s pre- purchase behavior(Dolnicar&Otter, 2003). Alth[...]

The resounding message extracted from the service literature is that employees serve pivotal functions in the overall guest experience. This is of course due to the si[...]

Many private country clubs across the United States have experienced a declining or flat membership and smaller waitlists of members wanting to join. The objective of [...]

Best management practices in green lodging are sustainable or “green” business strategies designed to enhance the lodging product from the perspective of owners, opera[...]

Many certifications are available in many professions. They represent a level of achievement and provide a dimension of professionalism to a resume. This article rev[...]

Manystudies have been conducted about hotel attributesrelated tothehotel choice decision as a part ofacustomer’s pre- purchase behavior(Dolnicar&Otter, 2003). Alth[...]

Many certifications are available in many professions. They represent a level of achievement and provide a dimension of professionalism to a resume. This article rev[...]